The Quality Assurance Department with an important role in the academic activity, is a functional structure with responsibilities in implementing and monitoring quality requirements in all processes taking place in the university.

OBJECTIVES

Strategic objectives 

• Promoting excellence through quality control at the level of all teaching and support processes.
• Establishing and developing a quallity management system that integrates all legal and regulated quality requirements, applicable at the levels of didactic and suport processes.
• Increasing awareness of the importance of quality, by involving all employees and students in specific activities related to quality and by developing effective communication for the dissemination of quality documents, as well as the results obtained through continuous improvement. 

Operational objectives 

• Integration into all teaching and support processes of the common quality requirements resulting from the provisions of the SR EN ISO 9001:2015 standard, the requirements for internal and external evaluation of the quality of education, as well as those of internal managerial control systems.
• Development / continuous revision of the documents that regulate the operation of the the quality system in accordance with SR EN ISO 9001: 2015 standard, together with the requirements for internal and external assessment of the quality of education, respectively of the internal managerial control system, in force.
• Initiating, monitoring, disseminating the results of activities for the evaluation of the quality of didactic, research and support processes.
• Continuous quality evaluation by planning and controlling internal quality audit and internal evaluations of study programs.
• Collaborating with process managers to establish improvement measures as a result of the internal and external customer satisfaction assessment process.
• Monitoring the fulfiment of the UMPhST G.E. Palade Tg. Mureș operational objectives, established annualy.
• Improving quality by increasing the degree of stuff training on quality. 
• Evaluation of implementation stage and efficiency of quality requirements.
• Continuous updating of knowledge and skills regarding national and international quality requirements, by developping collaborations with other universities or competent bodies in the field, from the country and abroad.
• Continuous dissemination of quality assurance information through internal communication channels.

ORGANIZATIONAL STRUCTURE AND MEMBERSHIP

The Department is composed by representatives from all faculties of the university and auxiliary teaching staff.