ORGANIZATIONAL STRUCTURES AND RESPONSABILITIES IN THE FIELD OF QUALITY
The Rector is directly responsible for the educational quality provided by George Emil Palade University of Medicine, Pharmacy, Science, and Technology of Targu Mures. The Vice-Rector, Deans and other heads of the University’s organizational subdivisions are responsible for quality management in the area they coordinate. Their responsabilities include the implementation, monitoring, analysis, evaluation, and continuous improvement of the quality of the coordinated processes. The implementation and evaluation of quality assurance activities is ensured through specialized structures established in accordance with the laws and regulations in force.
OBJECTIVES
Strategic objectives
- Promoting excellence through quality control at the level of all teaching and support processes.
- Establishing and developing a quallity management system that integrates all legal and regulated quality requirements, applicable at the levels of didactic and suport processes.
- Increasing awareness of the importance of quality, by involving all employees and students in specific activities related to quality and by developing effective communication for the dissemination of quality documents, as well as the results obtained through continuous improvement.
Operational objectives
- Integration into all teaching and support processes of the common quality requirements resulting from the provisions of the SR EN ISO 9001:2015 standard, the requirements for internal and external evaluation of the quality of education, as well as those of internal managerial control systems.
- Development / continuous revision of the documents that regulate the operation of the the quality system in accordance with SR EN ISO 9001: 2015 standard, together with the requirements for internal and external assessment of the quality of education, respectively of the internal managerial control system, in force.
- Initiating, monitoring, disseminating the results of activities for the evaluation of the quality of didactic, research and support processes.
- Continuous quality evaluation by planning and controlling internal quality audit and internal evaluations of study programs.
- Collaborating with process managers to establish improvement measures as a result of the internal and external customer satisfaction assessment process.
- Monitoring the fulfiment of the UMPhST G.E. Palade Tg. Mureș operational objectives, established annualy.
- Improving quality by increasing the degree of stuff training on quality.
- Evaluation of implementation stage and efficiency of quality requirements.
- Continuous updating of knowledge and skills regarding national and international quality requirements, by developping collaborations with other universities or competent bodies in the field, from the country and abroad.
- Continuous dissemination of quality assurance information through internal communication channels.
The Quality Management Representative (RMC) is delegated the authority and responsibility to establish, implement and mentain the Quality Management System (SMC) within the UMPhST G.E. Palade Tg. Mureș.
RMC plays an active role in managing and overseeing the quality management system and in communicating with customers and other stakeholders regarding quality issues.
RMC coordinates and oversees the implementation, maintenance, monitoring, analysis, evaluation and improvement of the QMS, ensuring that:
- all the necessary processes for the operation of SMC are identified and documented
- quality requirements are established, implemented, maintained and continuously improved
- The implemented SMC responds to the identified requirements and expectations of the interested parties, as well as the legal requirements and applicable regulations within the UMPhST G.E. Palade Tg. Mureș.
- the performance of the SMC is evaluated, analyzed, reported and the opportunities for its improvement are identified
- the stuff is aware of the role of each employee within the SMC, as well as of the university’s orientation for excellence by continuously improving the quality of all educational, research and support processes, respectively by increasing the satisfaction of all interested parties, according to the identified requirements.
It represents the specialized working body of the UMPhST G.E. Palade Tg. Mureș Senate, intended to facilitate its taking some well-founded decisions in the field of evaluation and quality assurance.
The committee monitors and controlls the activity of the executive management of UMPhST G.E. Palade Tg. Mureș in its field of competence and collaborates with all structures with authority or responsabilities in the field of quality assurance within the university.
The Committee elaborates, upon request, draft regulations as well as unitary criteria regarding the solution of some problems in its area of activity, carries out analyzes and proposes draft measures to the Senate based upon the prepared reports regarding the undertaken analyzes, carries out works and operations in accordance with its area of activity, regulated by its own operating regulation and correlated with the requirements of the university’s activity.
COMMITTEE FOR EVALUATION AND QUALITY ASSURANCE OF THE UNIVERSITY
The Committee for Evaluation and Quality Assurance (CEAC) aims to implement quality assurance strategies and policies, in relation to the university’s vision, mission and policy and in accordance with national, European and international dynamics in the field.
CEAC at university level establishes and initiates reviews and evaluations based on established quality criteria.
CEAC formulates proposals for improving the quality of education and prepares internal evaluation reports on the quality of education in the university which, with appropiate improvement measures, are brought to the attention of all beneficiaries.
OBJECTIVES
Strategic objectives
- Promoting excellence through quality control at the level of all teaching and support processes.
- Establishing and developing a quallity management system that integrates all legal and regulated quality requirements, applicable at the levels of didactic and suport processes.
- Increasing awareness of the importance of quality, by involving all employees and students in specific activities related to quality and by developing effective communication for the dissemination of quality documents, as well as the results obtained through continuous improvement.
Operational objectives
- Integration into all teaching and support processes of the common quality requirements resulting from the provisions of the SR EN ISO 9001:2015 standard, the requirements for internal and external evaluation of the quality of education, as well as those of internal managerial control systems.
- Development / continuous revision of the documents that regulate the operation of the the quality system in accordance with SR EN ISO 9001: 2015 standard, together with the requirements for internal and external assessment of the quality of education, respectively of the internal managerial control system, in force.
- Initiating, monitoring, disseminating the results of activities for the evaluation of the quality of didactic, research and support processes.
- Continuous quality evaluation by planning and controlling internal quality audit and internal evaluations of study programs.
- Collaborating with process managers to establish improvement measures as a result of the internal and external customer satisfaction assessment process.
- Monitoring the fulfiment of the UMPhST G.E. Palade Tg. Mureș operational objectives, established annualy.
- Improving quality by increasing the degree of stuff training on quality.
- Evaluation of implementation stage and efficiency of quality requirements.
- Continuous updating of knowledge and skills regarding national and international quality requirements, by developping collaborations with other universities or competent bodies in the field, from the country and abroad.
- Continuous dissemination of quality assurance information through internal communication channels.
The Quality Management Representative (RMC) is delegated the authority and responsibility to establish, implement and mentain the Quality Management System (SMC) within the UMPhST G.E. Palade Tg. Mureș.
RMC plays an active role in managing and overseeing the quality management system and in communicating with customers and other stakeholders regarding quality issues.
RMC coordinates and oversees the implementation, maintenance, monitoring, analysis, evaluation and improvement of the QMS, ensuring that:
- all the necessary processes for the operation of SMC are identified and documented
- quality requirements are established, implemented, maintained and continuously improved
- The implemented SMC responds to the identified requirements and expectations of the interested parties, as well as the legal requirements and applicable regulations within the UMPhST G.E. Palade Tg. Mureș.
- the performance of the SMC is evaluated, analyzed, reported and the opportunities for its improvement are identified
- the stuff is aware of the role of each employee within the SMC, as well as of the university’s orientation for excellence by continuously improving the quality of all educational, research and support processes, respectively by increasing the satisfaction of all interested parties, according to the identified requirements.
It represents the specialized working body of the UMPhST G.E. Palade Tg. Mureș Senate, intended to facilitate its taking some well-founded decisions in the field of evaluation and quality assurance.
The committee monitors and controlls the activity of the executive management of UMPhST G.E. Palade Tg. Mureș in its field of competence and collaborates with all structures with authority or responsabilities in the field of quality assurance within the university.
The Committee elaborates, upon request, draft regulations as well as unitary criteria regarding the solution of some problems in its area of activity, carries out analyzes and proposes draft measures to the Senate based upon the prepared reports regarding the undertaken analyzes, carries out works and operations in accordance with its area of activity, regulated by its own operating regulation and correlated with the requirements of the university’s activity.
COMMITTEE FOR EVALUATION AND QUALITY ASSURANCE OF THE UNIVERSITY
The Committee for Evaluation and Quality Assurance (CEAC) aims to implement quality assurance strategies and policies, in relation to the university’s vision, mission and policy and in accordance with national, European and international dynamics in the field.
CEAC at university level establishes and initiates reviews and evaluations based on established quality criteria.
CEAC formulates proposals for improving the quality of education and prepares internal evaluation reports on the quality of education in the university which, with appropiate improvement measures, are brought to the attention of all beneficiaries.
STRUCTURE OF THE COMMITTEE FOR EVALUATION AND QUALITY ASSURANCE
Chairman of the committee
- Proffessors’ Stuff Representatives (1-3)
- Students’ Representatives (1-3)
- An Alumni Representative
- A Representative of the employers
- A Representative of the Trade Union
COMPONENT OF THE COMMITTEE FOR EVALUATION AND QUALITY ASSURANCE
Chairman
Prof. Corneliu Tanase PhD
Members
Proffessors’ stuff representatives
Prof. univ. dr. Anca-Meda Georgescu
Proffessors’ stuff representatives
Conf. univ. dr. Donath-Nagy Gabriella
Proffessors’ stuff representatives
Conf. univ. dr. Mircea Dulău
Representative of the Employers
Șef lucr. dr. Szederjesi János
Representative of the Trade Union
Assoc. prof. Arina Modrea, PhD
Alumni Representative
Mihai Timuș
Students’ Representative
Pintea Cezara
Students’ Representative
Nisca Adrian
Comisia de Evaluare și Asigurare a Calităţii Serviciilor Administrative (CEACSA ) contribuie la îmbunătăţirea sistemului de management al calităţii din cadrul UMFST G. E. Palade Tg. Mureş, printr-o comunicare eficientă, constantă a sarcinilor, deciziilor, hotărârilor referitoare la calitatea proceselor la nivelul serviciilor administrative şi printr-o evaluare periodică a acestora.
CEACSA coordonează, pe domeniul său de activitate, aplicarea cerințelor SMC și a documentației aferente, derularea activităţilor de evaluare şi asigurare a calităţii, urmăreşte identificarea cerințelor de calitate ale clienților pentru serviciile administrative, măsurarea realizării cerinţelor identificate sau definite de standarde, identifică toate problemele ce apar în legătură cu asigurarea şi evaluarea calităţii serviciilor administrative, propune măsurile adecvate pentru îmbunătățire.
Organizational subdivisions within the quality management system operate based on the university’s own regulations, methodologies, procedures and work instructions, respecting the provisions of the University Charter and other official regulatory documents in force.